At jollibee77, protecting your personal information is a core part of how we operate. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines. Please read this page carefully before using our platform.
A clear look at the types of personal data jollibee77 gathers and the purposes behind each category.
When you create an account on jollibee77, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification. This information is required under Philippine law to confirm that you are of legal age to participate in online gaming. We do not use registration data for any purpose other than account management, verification, and compliance. Your details are stored on secure servers and are never sold or shared with third-party marketers. If you need to update any registration information, you can do so through your account settings or by reaching out via our FAQ page.
We collect information about how you interact with the jollibee77 platform, including pages visited, games played, bets placed, session durations, and device or browser type. This data helps us improve platform performance, personalise your experience, and detect unusual activity that could indicate fraud or account compromise. Usage data is processed in aggregate form wherever possible to protect individual privacy. We also use this information to meet our responsible gaming obligations, including monitoring for signs of problematic behaviour. You can find more about responsible gaming tools on our Responsible Gaming page.
To process deposits and withdrawals in Philippine pesos, we collect payment method details, transaction amounts, timestamps, and reference numbers. Full card or bank account numbers are never stored on our servers — only tokenised references provided by our payment processors are retained. Transaction records are kept for the period required by Philippine financial regulations and anti-money laundering rules. This data is used solely for processing your transactions, resolving disputes, and complying with legal reporting requirements. If you have concerns about a specific transaction, our FAQ page provides guidance on how to raise a query.
jollibee77 collects approximate location data and device identifiers to confirm that you are accessing the platform from within the Philippines, as required under our operating licence. We do not track your precise GPS coordinates or share location data with advertisers. Device data such as IP address, operating system version, and browser type are logged for security purposes, including detecting login attempts from unfamiliar devices. This information is automatically deleted after a retention period consistent with our compliance obligations. You can disable location access in your device settings, though this may affect certain platform features.
When you contact our support team or submit a query through our FAQ page, we retain a record of the communication, including your message, the date and time it was sent, and any resolution provided. This helps us maintain service quality, train our team, and provide consistent follow-up. Communications data is not used for profiling or passed to third parties outside of our internal support operations. You may request access to records of your communications with us at any time by submitting a data access request. We aim to respond to all data-related requests within the timeframe prescribed by applicable Philippine privacy law.
jollibee77 uses essential cookies to keep your session active, remember your preferences, and ensure the platform functions correctly on your device. We also use performance cookies that collect anonymised data about how users navigate the site, which helps us identify and fix technical issues. We do not use third-party advertising or behavioural tracking cookies. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. Our cookie practices are reviewed regularly to remain consistent with Philippine data privacy regulations.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding the personal information we hold about you.
As a registered user of jollibee77, you have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or out of date. You also have the right to request deletion of your personal data in circumstances where we no longer have a lawful basis to retain it, subject to our legal and regulatory obligations. Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. You have the right to object to processing carried out for legitimate interests where your own interests or rights override ours. For any data-related requests, the FAQ page explains how to contact the appropriate team.
jollibee77 applies industry-standard technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmissions between your device and our servers are protected using encryption. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with access to personal data are trained in data protection obligations. We conduct regular security assessments to identify and address potential vulnerabilities in our systems. In the event of a data breach that is likely to affect your rights, we will notify you and the National Privacy Commission in accordance with Philippine law and within the timeframes required by applicable regulations.
jollibee77 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share data with trusted service providers — such as payment processors, identity verification partners, and platform infrastructure providers — strictly for the purpose of delivering our services to you, and only under binding data processing agreements that require them to protect your information to the same standard we apply internally.
We may also disclose personal data when required to do so by Philippine law, court order, or a lawful request from a regulatory authority such as PAGCOR or the National Privacy Commission. In such cases, we will only disclose the minimum amount of data necessary to comply with the legal requirement. We will notify you of such a disclosure where we are legally permitted to do so.
This Privacy Policy may be updated from time to time to reflect changes in law, platform features, or our operational practices. When we make material changes, we will notify registered users through the platform. Your continued use of jollibee77 after any update constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or wish to exercise your data rights, visit our FAQ page for contact details and step-by-step guidance.